A basic troubleshooting step when programs freeze up is to force close apps in windows. The Task Manager is the most reliable method of closing stuck apps. This is the Windows keyboard shortcut for closing the current process.
Step 1: Press CTRL, ALT, DEL keys together
Step 2: Click Task Manager.
Step 3: Make sure the applications tab is selected.
Step 4: Find the name of your app
highlight bytes clicking on it.
Step 5: Click on end task.
Step 6: Click Task Manager
Step 7: Make sure the applications tab is selected. Find find the name of your app
highlight bytes clicking on it click on end task.
Quick, and easy.
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